Customer Service Agents

Never miss a call again

Hyper-realistic AI voice and chat agents that answer your phones, talk to your customers, and book appointments around the clock. From a roofing inspection to a complex service call, your agent handles it — day, night, and every missed call in between.

A front desk that never clocks out

Every missed call is a missed customer. Fianna AI agents pick up on the first ring, sound remarkably human, and turn conversations into booked appointments — so you capture business you would have lost to voicemail.

Answers every call, 24/7

No hold music, no voicemail, no after-hours gap. Your agent picks up instantly, every hour of every day.

Sounds genuinely human

The latest hyper-realistic voices hold natural, flowing conversations your customers won't mistake for a robot.

Books while you work

Agents schedule appointments and work orders directly on your calendar, so jobs get booked without you lifting a finger.

Voice agents

AI that answers your phones

Your primary line, handled. Agents greet callers, answer questions about your services, hours, and pricing, and route or escalate when a human is truly needed — all in a natural, hyper-realistic voice.

Website chat

Chat agents on your website

Drop a chat agent onto your site in minutes. It engages visitors the moment they land, answers their questions, and captures leads before they bounce to a competitor.

Appointments & work orders

Turn conversations into booked jobs

Whether it's a roofing inspection or a multi-step service call, your agent checks availability, books the appointment, and creates the work order — then confirms the details with your customer.

Built for your business

Trained on how you actually work

From small trades to complex operations, agents are trained on your services, policies, and scheduling rules, and plug into the tools you already use to run the business.

How your agent handles every customer

From the first hello to a confirmed booking, your agent runs the whole conversation on its own.

01

Answer

Picks up calls and chats instantly, greeting each customer in your business's voice.

02

Understand

Listens to what the customer needs and answers questions about your services, pricing, and availability.

03

Book

Checks your calendar, schedules the appointment or work order, and confirms the details.

04

Hand off

Logs the conversation and escalates to your team whenever a human touch is needed.

Built for businesses of every size

Simple or complex, if you take calls and book work, an AI agent can carry the load.

Home & trade services

Roofers, HVAC, plumbers, and electricians: book inspections and service calls without stopping work to answer the phone.

Appointment-based businesses

Clinics, salons, and studios: fill the calendar, cut no-shows with confirmations, and handle reschedules automatically.

Multi-step operations

More complex service businesses: qualify callers, gather job details, and route the right work to the right team.

Put an AI agent on the phones today

See how a hyper-realistic voice and chat agent can answer every call and book more work for your business.

Get a demo